Last updated: August 18, 2026
Music City Geek (“we,” “us,” “our”) provides in-home and on-site technology services, website and marketing services, and plain-English cryptocurrency education to homes and small businesses in Nashville and Middle Tennessee. This policy explains what information we collect, how we use it, and the choices you have.
We collect information you give us directly, such as when you request a quote, book a service, fill out a contact form, or sign up for our email list. This can include your name, phone number, email address, service address, and details about the devices or systems you need help with.
We use the information we collect to schedule and provide the services you request, send quotes and invoices, communicate with you about appointments, respond to questions, and improve how we run our business.
With your permission, we may also send occasional updates, tips, or promotions. You can opt out of marketing messages at any time by replying “stop,” unsubscribing, or contacting us directly.
We do not sell your personal information. We may share limited information with trusted service providers who help us operate, such as payment processors, scheduling software, and website analytics tools. These providers are only permitted to use your information to perform services on our behalf.
We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer such as a merger or sale.
Our website uses cookies and similar tools to understand how visitors use the site and to keep it running smoothly. This may include standard analytics services that report aggregate, non-identifying trends like page views and traffic sources. You can control or disable cookies through your browser settings; some site features may not work as well if you do.
We use reasonable administrative and technical safeguards to protect the information we collect, including limited access to customer records. No method of storage or transmission is completely secure, so we cannot guarantee absolute security, but we work to protect your information appropriately for a small local business.
We keep customer and service information for as long as reasonably needed to provide our services, maintain business and tax records, and comply with legal obligations. You can ask us to delete information we hold about you, and we will do so unless we are required to keep it for legal or accounting reasons.
You can ask us at any time to access, correct, or delete the personal information we have about you, or to stop contacting you for marketing purposes. To make a request, reach out using the contact information below and we will respond as quickly as we can.
Our services and website are intended for adults and are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will remove it.
Our crypto education sessions are for learning purposes only. We explain how Bitcoin, wallets, and blockchains work in plain English; we do not provide investment, financial, or trading advice, and we never ask for or store your private keys, seed phrases, or exchange passwords. Anything you choose to do with what you learn is entirely your own decision and responsibility.
Our website may link to third-party sites, such as manufacturer pages or review platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies separately.
We may update this policy from time to time as our business or the law changes. The “Last updated” date at the top of this page reflects the most recent version. Continued use of our services after an update means you accept the revised policy.
When you give us your mobile number and agree to receive texts, whether by checking the consent box on our website form, by texting us first at (615) 697-4649, or by asking us during a call or visit, Music City Geek may send you text messages about your service, such as appointment confirmations and reminders, arrival updates, quotes, follow-ups, and answers to your questions. If you separately opt in, we may also send occasional tips or promotions. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any message (you may receive one final text confirming your opt-out), and you can reply HELP or reach us at (615) 697-4649 or [email protected] for assistance. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding the messaging platform providers that deliver our messages.
Questions about this policy or your information? Reach us at (615) 697-4649 or [email protected]. We serve Nashville and Middle Tennessee, 7 days a week.